The Philippine government established a special economic zone to support outsourcing, in 1995. Since then, many hundreds of more outsourcing companies have built business operations in the Philippines, and now collectively employ over 1.4m people.

Businesses can save up to 50% to 70% of operational costs, and the daily salary of talented Filipino professionals is lowered than the hourly salary of an employee in Australia, Europe, or the US. This gives the Philippines a big advantage to be able to offer such services.

Filipinos are naturally flexible people allowing them to seamlessly adapt to new environments and circumstances. Regardless of where they are placed, Filipinos have a remarkable ability to integrate themselves with ease. This adaptability and versatility are reflected in the performance of Filipino outsourced teams, who can readily adjust to the needs of their clients and seamlessly integrate with their existing operations.

Around 70% of Filipinos are fluent in English, as most children learn the language due to their schooling curriculum-making English proficiency as part of their formal education. The sixth edition of EF’s English Proficiency Index ranked the Philippines in 13th place for English proficiency worldwide. The country ranks third in Asia, bested only by Malaysia and Singapore.

Every year, local universities and colleges produce an addition of 500,000+ to the pool of skilled and qualified professionals. As per experts, the Philippines will continue to benefit from this young and talented workforce in the coming years. Beyond just resulting in an abundant supply of manpower, the statistics also amount to a highly educated workforce boasting a literacy rate of 97.5%

The Philippines workforce is highly geared towards 24/7 coverage, regardless of your company’s time zone the Philippines can cover your time zone. There is still more than 60% of the outsourcing workforce in the Philippines that work the nightshift to cover US hours, equally rotating shifts and weekend cover are also very standard and accepted conditions.