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Full Time

Live Chat Support (Non-Voice)

To welcome website or social media visitors by asking them if they need any help or assistance. More than just driving the conversation toward a defined resolution, they are an expert in having meaningful conversations with customers, to also help drive leads, convert, and retain.

    Fill in the form below and receive a free quote!



    ABOUT THE POSITION


    CONTACT INFORMATION


    I would like to be contacted through:

    Job Duties

    • Converse and aid through online chat
    • Actively listen to customers, analyses and address all questions
    • Escalate questions to the clients if required
    • Identify customer’s issue and provide available support options
    • Ensure timely response throughout the chat conversation

    Skills & Qualifications

    • Experience in any CRM
    • Strong customer service background
    • Ability to adapt to new tools and software
    • Tech and Computer savvy
    • Strong analytical, troubleshooting, and problem-solving skills
    • High attention to detail
    • Excellent organizational and customer service skills
    • Ability to work in teams as well as independently
    • Excellent communication skills

      Fill in the form below and receive a free quote!



      ABOUT THE POSITION


      CONTACT INFORMATION


      I would like to be contacted through:
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