- HOW IT WORKS
INDUSTRIES WE WORK BEST WITH
Accounting & Administration
We offer a select group of entry-level bookkeepers to qualified accountants with specialized knowledge of US, UK, or Australian standards and taxations laws.
Construction & Engineering
Project management is at the core of the work and determines the success, or otherwise, of the outcome.
Healthcare & Emergency Response
Our group of Healthcare professionals target and focus is always providing your patients with quality treatment and care whenever they can.
IT & Tech Support
We have tech support agents who know how to help complete tasks or troubleshoot problems through diagnostic tests and remote access to computers.
Telecommunications
Our telecom experts know how to handle tickets and calls that need to be taken care of. No issue will be left unsolved and a 100% quality of communication will be given to every client’s concerns.
Real Estate and Property
We know trained Real estate agents who can use their in-depth knowledge of the market to help clients find or sell the property and guide them through the process.
- Resources
- Company
INDUSTRIES WE WORK BEST WITH
Accounting & Administration
We offer a select group of entry-level bookkeepers to qualified accountants with specialized knowledge of US, UK, or Australian standards and taxations laws.
Construction & Engineering
Project management is at the core of the work and determines the success, or otherwise, of the outcome.
Healthcare & Emergency Response
Our group of Healthcare professionals target and focus is always providing your patients with quality treatment and care whenever they can.
IT & Tech Support
We have tech support agents who know how to help complete tasks or troubleshoot problems through diagnostic tests and remote access to computers.
Telecommunications
Our telecom experts know how to handle tickets and calls that need to be taken care of. No issue will be left unsolved and a 100% quality of communication will be given to every client’s concerns.
Real Estate and Property
We know trained Real estate agents who can use their in-depth knowledge of the market to help clients find or sell the property and guide them through the process.
Full Time
Live Chat Support (Non-Voice)
To welcome website or social media visitors by asking them if they need any help or assistance. More than just driving the conversation toward a defined resolution, they are an expert in having meaningful conversations with customers, to also help drive leads, convert, and retain.
Job Duties
- Converse and aid through online chat
- Actively listen to customers, analyses and address all questions
- Escalate questions to the clients if required
- Identify customer’s issue and provide available support options
- Ensure timely response throughout the chat conversation
Skills & Qualifications
- Experience in any CRM
- Strong customer service background
- Ability to adapt to new tools and software
- Tech and Computer savvy
- Strong analytical, troubleshooting, and problem-solving skills
- High attention to detail
- Excellent organizational and customer service skills
- Ability to work in teams as well as independently
- Excellent communication skills
