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Property Management Assistant

Responsibilities of this role include providing a support function to the residential or commercial property management team.

Responsibilities include:

  • Receive applications from prospective tenants and process
  • Communicate with tenancy applicants and provided references
  • Screen prospective tenants in databases
  • Follow up on tenants with arrears
  • Produce and issue notices of breach
  • Schedule routine inspections and provide advisory of the inspection plan
  • Receive repair and maintenance requests
  • Liaise or make follow-ups with tradespeople or vendors
  • Identify tenants nearing the end of the lease
  • Produce and issue lease renewals
  • Database clean up by merging bios or deleting duplicates
  • Profile updating by research or verification through communication
  • Ensure communications are all responded on a timely manner
  • Daily coordination of completed tasks with the property manager.

Skills and Qualifications:

  • Degree in office admin, business administration, or any related course
  • At least 1 to 2 years of experience in a similar role or background in customer service or sales in a BPO environment
  • Proficient in MS Office and Google apps
  • Ability to adapt to new tools and software
  • Willing to learn and open to do administrative work
  • Has great attention to detail
  • Excellent communication skills both verbal and written

Benefits of Offshoring:

The Offshore Property Management Assistant role is instrumental in ensuring well-maintained properties, efficient lease management, and positive tenant experiences. It contributes to the overall success of property management operations.

  • Access to Great Property Management Assistant

Offshoring provides access to a global talent pool with property management expertise. Offshore Property Management Assistants often possess knowledge of property management software, lease administration, and tenant relations, ensuring high-quality support.

  • Cost Saving

Offshore Property Management Assistants are often available at a lower labor cost compared to onshore counterparts. This results in significant cost savings for property management companies, allowing them to allocate resources more efficiently and maintain profitability.

  • Business Success

Offshore Property Management Assistants can assist with tenant relations, inquiries, and requests promptly. This contributes to improved tenant satisfaction, lower tenant turnover, and increased retention.

  • Specialized Skills

Offshore assistants can handle administrative tasks such as lease management and documentation, allowing onshore property management professionals to focus on strategic tasks and property maintenance.

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