Property Management Assistant

• Receive applications from prospective tenants and process
• Communicate with tenancy applicants and provided references
• Screen prospective tenants in databases
• Follow up on tenants with arrears
• Produce and issue notices of breach
• Schedule routine inspections and provide advisory of the inspection plan
• Receive repair and maintenance requests
• Liaise or make follow-ups with tradespeople or vendors
• Identify tenants nearing the end of the lease
• Produce and issue lease renewals
• Database clean up by merging bios or deleting duplicates
• Profile updating by research or verification through communication
• Ensure communications are all responded on a timely manner
• Daily coordination of completed tasks with the property manager.

• Degree in office admin, business administration, or any related course
• At least 1 to 2 years of experience in a similar role or background in customer service or sales in a BPO environment
• Proficient in MS Office and Google apps
• Ability to adapt to new tools and software
• Willing to learn and open to do administrative work
• Has great attention to detail
• Excellent communication skills both verbal and written

The Offshore Property Management Assistant role is instrumental in ensuring well-maintained properties, efficient lease management, and positive tenant experiences. It contributes to the overall success of property management operations.

• Access to Great Property Management Assistant

Offshoring provides access to a global talent pool with property management expertise. Offshore Property Management Assistants often possess knowledge of property management software, lease administration, and tenant relations, ensuring high-quality support.

• Cost Saving

Offshore Property Management Assistants are often available at a lower labor cost compared to onshore counterparts. This results in significant cost savings for property management companies, allowing them to allocate resources more efficiently and maintain profitability.

• Business Success

Offshore Property Management Assistants can assist with tenant relations, inquiries, and requests promptly. This contributes to improved tenant satisfaction, lower tenant turnover, and increased retention.

• Specialized Skills

Offshore assistants can handle administrative tasks such as lease management and documentation, allowing onshore property management professionals to focus on strategic tasks and property maintenance.