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Customer Service Support.

FOR A MAJOR RETAIL FASHION BRAND IN MELBOURNE, AUSTRALIA

This case study details how Guerilla provided a dedicated team of four customer service agents to an Australian fashion brand seeking to expand its US market reach and enhance its eCommerce sales channel.

 

The agents were selected through a rigorous screening process to ensure they matched the client’s desired tone and communication skills. The success of this collaboration demonstrates Guerilla’s ability to deliver tailored customer service solutions, resulting in significant operational savings and improved customer satisfaction.

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