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Responsibilities include:

  • Receive applications from prospective tenants and process
  • Communicate with tenancy applicants and provided references
  • Screen prospective tenants in databases
  • Follow up on tenants with arrears
  • Produce and issue notices of breach
  • Schedule routine inspections and provide advisory of the inspection plan
  • Receive repair and maintenance requests
  • Liaise or make follow-ups with tradespeople or vendors
  • Identify tenants nearing the end of the lease
  • Produce and issue lease renewals
  • Database clean up by merging bios or deleting duplicates
  • Profile updating by research or verification through communication
  • Ensure communications are all responded on a timely manner
  • Daily coordination of completed tasks with the property manager.

Skills and Qualifications:

  • Degree in office admin, business administration, or any related course
  • At least 1 to 2 years of experience in a similar role or background in customer service or sales in a BPO environment
  • Proficient in MS Office and Google apps
  • Ability to adapt to new tools and software
  • Willing to learn and open to do administrative work
  • Has great attention to detail
  • Excellent communication skills both verbal and written

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    Benefits of Offshoring

    The Offshore Property Management Assistant role is instrumental in ensuring well-maintained properties, efficient lease management, and positive tenant experiences. It contributes to the overall success of property management operations.
    • Access to Great Property Management Assistant
    Offshoring provides access to a global talent pool with property management expertise. Offshore Property Management Assistants often possess knowledge of property management software, lease administration, and tenant relations, ensuring high-quality support.
    • Cost Saving
    Offshore Property Management Assistants are often available at a lower labor cost compared to onshore counterparts. This results in significant cost savings for property management companies, allowing them to allocate resources more efficiently and maintain profitability.
    • Business Success
    Offshore Property Management Assistants can assist with tenant relations, inquiries, and requests promptly. This contributes to improved tenant satisfaction, lower tenant turnover, and increased retention.
    • Specialized Skills
    Offshore assistants can handle administrative tasks such as lease management and documentation, allowing onshore property management professionals to focus on strategic tasks and property maintenance.

    What to read next?

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    in the Philippines?
    Why choose
    Guerilla Staffing?
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    Offshoring What is
    Offshoring?
    Why Offshore in PH Why Offshore
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    Why choose GS Why choose
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    Why Offshore with us Why Offshore
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