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Responsibilities include:

  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Manage point-of-sale processes
  • Actively involve in the receiving of new shipments
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies policies and procedures

Skills and Qualifications:

  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Track record of over-achieving sales quota
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident and engaging personality
  • Basic administration skills

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    Benefits of Offshoring

    The Offshore Sales Assistant role is instrumental in facilitating sales operations, engaging with customers, and providing administrative support to the sales team. It contributes to the growth of customer relationships, lead generation, and the achievement of sales goals.
    • Access to Great Sales Assistant
    Offshoring provides access to a global talent pool with diverse industry expertise. Offshore Sales Assistants bring different perspectives and language skills, helping businesses engage with a broader and more diverse customer base.
    • Cost Saving
    Offshore Sales Assistants are often available at a lower labor cost compared to onshore counterparts. This results in significant cost savings for businesses, allowing them to allocate their budget more effectively while maintaining or expanding their sales support operations.
    • Business Success
    Offshore Sales Assistants with multilingual skills can expand a company's reach to international markets and engage with a broader customer base, breaking down language barriers.
    • Specialized Skills
    Offshore Sales Assistants excel in administrative tasks such as order processing, lead qualification, and CRM management. Their proficiency ensures streamlined sales processes and more time for the sales team to focus on core selling activities.

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    Offshoring What is
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    Why Offshore in PH Why Offshore
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    Case Study

    Empowering Fashion with Exceptional Customer Service: Our partnership with a leading Melbourne-based fashion brand.

    Significantly reduce your overhead and labour costs, so you can rapidly expand your business.

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