Blog, Outsourcing

5 Business Functions for the Food & Beverage Industry Should Outsource in 2024

In today’s competitive business landscape, the utmost significance is bestowed upon efficiency and cost-effectiveness for the triumph of every business, including the ever-changing F&B industry. For this reason, several businesses in the F&B industry are presently choosing to delegate specific functions to a third-party service provider in the Philippines, to maintain a leading position and enhance the streamlined nature of their business operations while benefiting from enhanced expertise and cost savings.

In this article, we will explore five key business functions that food and beverage industry companies should consider outsourcing in 2024.

1. Supply chain and logistics support

Efficient supply chain management is indeed a very crucial factor for food industry companies. Supply chain management helps in maintaining a steady flow of processes from gathering raw materials such as ingredients to packaging, turning it into the finished product, and delivering the product to its consumer. But did you know that this crucial business function can be outsourced? 

Managing your business inventory, order fulfillment, and shipping are some of the many tasks you can outsource here in the Philippines. Outsourcing this business function doesn’t only help you cut costs but also helps free up your in-house team to focus on what’s more important— core operations and customer satisfaction.

Here are some logistics and supply chain positions that can be outsourced:

  • Order Fulfillment
  • Inventory management
  • Transportation management
  • Freight Forwarding
  • Procurement
  • Customer service
  • Demand Planning and Forecasting


2. IT Infrastructure and Support

Maintaining and upgrading IT systems are essential in any business, however, it is true that most of the time, doing these tasks can be time-consuming and resource-intensive. By outsourcing IT infrastructure and support services, companies not only under the category of the food industry, but all can rely on specialized professionals to manage their hardware, software, networks, cybersecurity, and help desk support.

By entrusting your IT functions to an outsourcing/ offshoring company provider in the Philippines, you can not only guarantee a secure and dependable IT infrastructure but also gain access to cutting-edge technology without the need for significant initial investments. This strategic decision not only provides you peace of mind but also opens doors to staying up-to-date with the latest advancements, giving your business a competitive edge in the competitive food industry landscape.

Here are some IT Infrastructure and Support positions that can be outsourced:

  • Application Development and Maintenance
  • IT Help Desk Support
  • Network and Server Administration
  • Database Administration
  • IT Infrastructure Monitoring and Management
  • IT Security Operations
  • Cloud Infrastructure Management


3. Finance, Accounting, and Back Office Support

Accurate financial management is crucial for the success and sustainability of food industry companies. Outsourcing accounting and financial functions to experienced professionals can provide businesses with expert financial analysis, bookkeeping, tax compliance, and budgeting support.

Currently, the Philippines’ model of Accounts and finance practices is after the West. Aside from that, it has many Accounting and Business-related graduates leading to the Philippines becoming the top location to consider when outsourcing this business function. By opting to get staff in the Philippines, you can safeguard your compliance with your country’s regulations, minimize the possibility of errors, and gain access to prompt and precise financial reports. 

Here are some Finance, Accounting, and Back Office Support positions that can be outsourced:

  • Accountants, Bookkeepers
  • Payroll Specialists
  • Accounts Payables and Receivables Officers
  • Finance controllers
  • Allocation Analysts
  • Finance Analysts
  • Finance Data Administrators
  • Data Entry Clerks
  • Virtual Assistants
  • Executive Assistants
  • Admin Specialists.


4. Marketing and Digital Strategy

In today’s digital age, effective marketing and a strong online presence are vital for business success. Outsourcing marketing and digital strategy functions can provide food industry companies with access to specialized professionals who can develop and execute comprehensive marketing campaigns, social media management, search engine optimization (SEO), content creation, and website design. Outsourcing these functions allows businesses to benefit from industry insights, cutting-edge marketing techniques, and increased brand visibility while freeing up internal resources.

Here are some Marketing and Digital Strategy positions that can be outsourced:

  • Social Media Management
  • Search Engine Optimization (SEO)
  • Content Creation
  • Digital Advertising Campaigns
  • Email Marketing
  • Website and Graphic Design
  • Market Research and Analytics


5. Customer Service & Sales roles 

Filipinos are known as the ideal people to hire when it comes to roles that revolve around building connections and social interactions. Not only are they capable of adapting to language and culture, but they are naturally born with good communication skills. With their ability to empathize with others, they are able to provide personalized care and solutions, making them a perfect choice for customer service roles and sales roles.

In the food industry, customer service roles help ensure positive customer interactions, resolve issues, and address inquiries promptly and professionally. While sales roles help in revenue generation, leading to business growth. Outsourcing this function will enable you to enhance your operations, expand your reach, and deliver exceptional customer experiences.

Outsourcing specific business functions has become a strategic imperative for food industry companies seeking to optimize their operations, enhance efficiency, and reduce costs. Outsourcing some of your business functions, allows you to concentrate on your business’s core competencies and gain a competitive edge in the market.

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